Terms of Service

Effective Date: March 1, 2026

These Terms of Service ("Terms") form a binding agreement between you ("Client") and Crestline Provisions Co. ("Crestline," "Company," "we," or "us"), a North Carolina limited liability company, governing your access to the website littlecesar.us (the "Site") and all food logistics, catering coordination, and event supply services we provide (the "Services"). By using the Site or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Scope of Services

Crestline Provisions Co. operates as an independent food logistics coordinator. We:

Source, schedule, and manage bulk food orders through our vetted network of regional vendors and restaurant partners
Arrange and oversee last-mile delivery to your specified venue
Provide event-day coordination support and post-event reporting

We are an independent service provider. We are not owned by, affiliated with, endorsed by, or officially connected to any restaurant chain, franchise system, or food brand.

2. Eligibility

You must be at least 18 years of age and possess the legal authority to enter into contracts in your jurisdiction. If placing an order on behalf of an organization, you represent that you have the authority to bind that entity to these Terms.

3. Proposals, Orders & Pricing

Proposals are valid for 10 calendar days from the date of issue unless otherwise stated in writing.
Orders become binding once a signed service agreement is returned or a deposit is received.
A non-refundable deposit of 35% of the total estimated cost is required to confirm orders exceeding $750.
Remaining balance is due no later than the day of the event or per the schedule outlined in your service agreement.
All prices are quoted in United States Dollars (USD) and are exclusive of applicable state and local sales tax.

4. Cancellation & Rescheduling

7+ days before event: Full refund of deposit, less a $75 administrative fee.
3–6 days before event: 50% of the deposit refunded.
Less than 72 hours: No refund; however, we will make reasonable efforts to reschedule.

Force majeure events (natural disasters, government orders, pandemics) are handled on a case-by-case basis.

5. Vendor Relationships

Food preparation is performed by independent third-party vendors. While we enforce quality and safety standards contractually, Crestline does not manufacture, cook, or package food products directly. Allergen management remains the shared responsibility of the Client and the preparing vendor.

6. Limitation of Liability

To the fullest extent permitted by North Carolina law, Crestline Provisions Co. shall not be liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, business interruption, or reputational harm — arising out of or related to the Services, regardless of the theory of liability. Our total aggregate liability for any claim shall not exceed the fees paid by Client for the specific event giving rise to the claim.

7. Indemnification

Client agrees to indemnify, defend, and hold harmless Crestline Provisions Co., its members, managers, employees, contractors, and agents from and against any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from Client's breach of these Terms, misuse of the Services, or violation of any applicable law.

8. Intellectual Property

All content on the Site — including text, graphics, logos, layout, and software — is the property of Crestline Provisions Co. or its licensors and is protected under United States copyright and trademark statutes. Unauthorized reproduction or distribution is prohibited.

9. Dispute Resolution

Any dispute arising from these Terms or the Services shall first be submitted to good-faith mediation administered by a mutually agreed-upon mediator in Mecklenburg County, North Carolina. If mediation is unsuccessful within 60 days, either party may pursue binding arbitration under the rules of the American Arbitration Association. Judgment on the award may be entered in any court of competent jurisdiction in the State of North Carolina.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Amendments

We may update these Terms from time to time. The revised version will be posted on this page with a new effective date. Continued use of the Site or Services following any modification constitutes acceptance of the updated Terms.

13. Contact

Questions or concerns regarding these Terms should be directed to:

Crestline Provisions Co.
525 N Tryon St, Suite 1600
Charlotte, NC 28202
Email: legal@littlecesar.us
Phone: (704) 285-7316